The CTC Group's materiality

The CTC Group's Materialities (material topics)

The CTC Group aims to achieve the sustainable growth of its businesses and society, identifies important issues to which priority should be attached, and promotes CSR activities.

Identification of Materialities (Key Issues)

The CTC Group's materiality - material topic assessment process

By absorbing information such as international guidelines on sustainability, key social challenges viewed as important issues by CSR assessment organizations, etc., and the opinions of its stakeholders, the CTC Group has identified material topics to forcus on its CSR activites.

Step 1: Compiled and organized material issues to be considered

Ascertain and list important items for consideration

We compiled a list of 27 candidates for material topics based on a wide-ranging review of our corporate philosophy, the Generation 4 Global Reporting Initiative Guidelines (G4 Guidelines), the United Nation's Sustainable Development Goals (SDGs) and disclosure requirements set out by institutions that use socially responsibility investing (SRI) strategies.

Step 2: Surveyed stakeholders

Conduct questionnaire surveys of stakeholders

We carried out a survey of our stakeholders, asking them to evaluate the importance of each of the 27 material topic candidates.

Step 3: Conducted dialogue with experts

Hold dialogues with knowledgeable experts

Based on the results of the stakeholder survey, we carried out a dialogue with experts to narrow down the material topics the CTC Group should tackle. We then evaluated and organized their proposals and suggestions from both a qualitative and quantitative perspective.

Step 4: Created a Materiality Map for review by management executives

Prepare a

Based on the survey results and analysis in steps 1 through 3, we created a Materiality Map visualizing the impact of each of the 27 material topic candidates on our business and stakeholders using concrete figures. As the final step in the verification process, we asked CTC's management executives to review the material topics.

Step 5: Identified materiality

Identify materialities

We extracted materiality - the areas that the CTC Group should address as a matter of priority in terms of the impact on its business and stakeholders. The extracted materiality is defined as the CTC's Group materiality, which reflects our corporate philosophy in more straightforward terms.

Goal of materiality and achievements in fiscal 2016

The results of fiscal 2016 are as follows.

Provide trusted IT services
The CTC Group's
Specific goals and key indicators(KPI) Level of achievement FY 2016 results Coverage
Ensure rigorous information security Number of serious accidents
(Goal 0)
0 CTC Group in Japan
Ratio of training participants
(Goal 100%)
100% CTC Group in Japan
Improving quality degree of business partner satisfaction
(Goal 90%)
91% CTC Group in Japan
Compliance Number of serious compliance violations
(Goal 0)
0 CTC Group in Japan
Improvement in the degree of recognition for the internal information provision system
(Goal 80%)
89% CTC Group in Japan
Ratio of training participants
(Goal 100%)
100% CTC Group in Japan
Cultivate personnel who can change society for the better
The CTC Group's
Specific goals and key indicators(KPI) Level of achievement FY 2016 results Coverage
Developing and Cultivating Human Resources employee training (target training hours per person: 48 hours/year). 49 hours/year CTC stand alone
Promoting Diversity and Workstyle Reforms Improved in diversity and measures for changing ways of working. ・Expanded the work-at-home system and established the mobile work system, in addition to reviewing the mentor system, setting up a website for introducing diversity-related activities and provided training to all administrative position holders (834 persons). CTC stand alone
Improved the paid leave utilization rate.
(Goal 70%)
70% CTC stand alone
Sponsored the Children's Technology Challenge, a program that contributes to the training of personnel expected to act as a bridge to the next generation,. "Children's Technology Challenge IT workshop class" held. (Goal 7 times) On eight occasions (in places such as Tokyo, Fukushima and Miyagi) for a total of 242 participants. CTC Group in Japan
Harness IT to build a sustainable society
The CTC Group's
Specific goals and key indicators(KPI) Level of achievement FY 2016 results Coverage
Address Issues related to an Aging Society Promoted IT solutions for a declining birthrate and an aging population.
  • Performed demonstration experiments on a nursing care system for urination support.
  • Performed demonstration experiments on the practical use of communications robots designed to make up for a decline in the working population.
  • Started offering health care solutions aimed at offering comprehensive health management support to companies.
CTC Group in Japan
Reduce Environmental Impact Promoted IT solutions for the reduction of environmental loads.
  • Promoted Open Compute Projects (OCPs) for saving power and developed racks and power sources with manufacturers.
  • Provided support to 130 introduction cases for spreading the use of photovoltaic and wind power generation.
  • Reproduced work sites for decommissioning nuclear reactors using virtual reality (VR) technologies and built an underground resource probe system.
CTC Group in Japan
Reduced office energy use intensity (by 1% year on year). 4.9% decrease CTC stand alone
Reduced data center energy use intensity (PUE).( by 1% year on year). 4.0% decrease CTC stand alone
Number of serious legal violations (Goal 0) 0 CTC Group in Japan
Contribute to Regional Economies Promoted IT solutions that contribute to regional economies.
  • Proposed the introduction of cloud security services to local governments across Japan.
  • Developed IoT solutions for managing the health and labor of agricultural workers and performed demonstration experiments on those solutions.
  • Increased the number of staff members at the Sapporo Development Center, a software development base, to about 300.
CTC Group in Japan
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