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Relationship with Our Suppliers

Basic Stance on Relationship with Our Suppliers

CTC considers all of its suppliers as important business partners, who develop and maintain innovative new solutions and services together with us. By communicating closely with our suppliers, we seek to build sound and healthy partnerships with them, and to grow and develop together as partners contributing to the creation of a sustainable society.

Cooperation with Development Partners

In order to cater to the diverse needs of its clients, the CTC Group collaborates with approximately 900 SI (Systems Integration) partners, both in Japan and overseas, to maintain and enhance its development and system building capabilities.
In terms of system development and system building, high quality and high productivity are important; but the preservation and protection of information assets entrusted to us by our clients is another important issue. When selecting our SI partners, in addition to aspects such as management infrastructure, technological capabilities and transactional track records, we also place particular emphasis on their information security management systems. Before commencing business transactions with new partners, we sign memorandums of understanding in relation to information security, and distribute our Information Security Bible, which summarizes CTC's information security policies. We also check their information management on a regular basis through the use of check sheets, observational visits and other such methods.
From amongst our approximately 900 SI partners, we have selected particularly highly appraised firms to become Certified Partners. As of fiscal 2013, we have a total of 19 Certified Partners, located both in Japan and elsewhere. CTC shares the latest cutting-edge technologies and quality-related initiatives with these Certified Partners, and provides them with various development environment/quality standards. We also provide them with structured training/education curriculums to support them in their development of human resources.

Cooperation with Overseas Vendors

One of the advantages of CTC is our ability to offer multivendor support. It goes without saying that this capability is underpinned by our partnerships with leading IT companies overseas. Since the time of its initial establishment, CTC has offered global-standard products-including Cisco Systems, EMC, HP, NetApp and Oracle products-one step ahead of its competitors, and succeeded in delivering optimal solutions to more clients. We rank in the highest class in terms of actual sales results with each of our partners, and have also received numerous awards from vendors. We are also one of the top companies in Japan in terms of the number of our engineers who are vendor-certified by various vendors.
We also hold regular meetings with influential overseas vendors, at which we discuss issues such as the opinions of our engineers and the demands of customers, and evaluate products from a user perspective. In this we, we also play a role in the development of higher quality products. In addition to technical meetings, we also communicate closely with vendors in other ways; such as by sharing information on topics such as new projects and maintenance services, and holding explanatory briefings on new products. By doing this, and by combining vendors' knowledge with the system building know-how that we have developed ourselves, we endeavor to provide the best solutions for our clients.

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