Relationship with Our Suppliers
Basic Stance on Relationship with Our Suppliers
The CTC Group regards all of our suppliers as our valued partners in our journey toward a sustainable society. We will build trust-based relationships with them through close communication to achieve mutual growth.
Supply Chain Procurement Policy
The CTC Group observes its Supply Chain Procurement Policy and works with suppliers in Japan and overseas to ensure the sustainable development of society.
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CTC Group Supply Chain Sustainability Promotion Guidelines
To work to ensure the sustainability of its businesses, the CTC Group has established the CTC Group Supply Chain Sustainability Promotion Guidelines (the “Guidelines”) as a set of operational principles shared within the CTC Group and with its suppliers.
The CTC Group will adhere to these Guidelines, reach out to its suppliers to promote their understanding of these Guidelines, and take the actions needed to build a sustainable society throughout its entire supply chain, including within the CTC Group.
These Guidelines were written in consideration of the CTC Group’s business environment, based on the Responsible Business Alliance (RBA) Code of Conduct and referencing the Japan Electronics and Information Technology Industries Association (JEITA)’s Responsible Business Conduct Guidelines.
Collaboration with SI Partners
To meet the diverse needs of our customers, CTC collaborates with system integrator (SI) partners both in Japan and overseas to maintain and enhance our system development and integration capabilities.
In system development and integration, we place utmost importance not only on quality and productivity, but also on the protection of our customers' valuable information assets. When selecting SI partners, we carefully evaluate their management foundations, technical capabilities, and track records, as well as their information security management system. We also regularly assess their information management practices using checklists and on-site visits.
Out of approximately 1,000 SI partners, we have designated companies with which we aim to establish particularly close ties as Certified CTC Alliance Partners (108 companies in Japan as of FY2025).
With these partners, we actively share information on business strategies, advanced technologies, and quality improvement initiatives, and work to further strengthen our relationships through regular dialogues at partner meetings and other forums.
Collaboration with Overseas Vendors
One of the advantages of CTC is our ability to offer multivendor support. It goes without saying that this capability is underpinned by our partnerships with leading IT companies overseas. Since the time of its initial establishment, CTC has offered global-standard products-including Cisco Systems, EMC, HP, NetApp and Oracle products-one step ahead of its competitors, and succeeded in delivering optimal solutions to more clients. We rank in the highest class in terms of actual sales results with each of our partners, and have also received numerous awards from vendors. We are also one of the top companies in Japan in terms of the number of our engineers who are vendor-certified by various vendors.
We also hold regular meetings with influential overseas vendors, at which we discuss issues such as the opinions of our engineers and the demands of customers, and evaluate products from a user perspective. In this we, we also play a role in the development of higher quality products. In addition to technical meetings, we also communicate closely with vendors in other ways; such as by sharing information on topics such as new projects and maintenance services, and holding explanatory briefings on new products. By doing this, and by combining vendors' knowledge with the system building know-how that we have developed ourselves, we endeavor to provide the best solutions for our clients.
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Declaration of Partnership Building
We have announced our Declaration of Partnership Building with the aim of establishing new forms of partnerships by promoting collaboration and mutual prosperity with our supply chain partners and other value-creating stakeholders.
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